FAQ

TRAVEL TIPS & ADVICE: OUR SURF camp & YOGA RETREAT IN SANTA CATALINA, PANAMA

If you don’t see the answer to your question below — send us a message! We’d love to hear from you.

Cancellation Policy

+ What is your booking & cancellation policy?

Deposit & Balance:

  • To reserve a spot, a $500 deposit per person is required.
  • The balance is due 15 days prior to your trip start date.

Cancellations:

  • If you cancel for any reason with more than 45 days notice, all your deposit/s are fully refundable.
  • If you cancel, for any reason, within 45 - 15 days notice your $500 deposit per person is non-refundable. Any deposits made for Extras will be refunded.
  • If you cancel with 14 or less days notice your full payment is non-refundable. However, we do understand that circumstances outside of your control can prevent you from traveling - illness, work emergencies, accident, family issues, flight cancellations etc. In these cases, we will refund 50% of your retreat stay, with proof of your extenuating circumstance.
  • Please understand that if you can’t make it, for whatever reason, with a month or less notice it is difficult for us to fill your space. So even though we keep part of your payment to cover sunk costs, we lose the balance that you would have paid when your space sits empty, so we share the loss with you. The payment that we keep is also used to pay a cancellation fee to our local suppliers to whom we have committed to for your stay, as we don't want our local suppliers to be at a loss when a guest needs to cancel at the last minute and we don't have time to fill their spot.
  • We strongly recommend you purchase travel insurance to enable you to get the remaining money reimbursed, when such circumstances outside of your control prevent you from traveling.

Retreats

+ What is the average age of people who attend the retreats? How about average group size?

Our groups range from mid 20s to mid 60s! Our group sizes are capped at 10 participating surf guests, 12 participating yoga guests, non-surf & yoga partners are in addition.

+ I’ll be traveling solo, is that OK?

Absolutely. Most of our guests tend to be solo travelers. This is the perfect experience for you. In addition to solo travellers, other guests who visit us include friends traveling together, couples, adult age Mother & Daughter, Father & Son, siblings.

“I’ve never felt less alone (in Santa Catalina) as a solo traveler. In fact, on my last day, I had a group dinner with eight people, all of them solo travelers and now fast friends.” - Sebastian Modak, New York Times

+ I’ll be traveling solo and booked a shared room, how does that work?

If you are a solo traveler and booking a shared room, we will do our best to find an awesome retreat buddy to share with you. Please note our shared rooms are unisex. If you prefer a same sex room please chat with us.

+ Is this an adult-only experience?

Guests aged 14-18 are welcome on our retreats, provided they are accompanied by an adult. Our accomodation site and village is family-friendly. Depending on your retreat week there may or may not be kids of hotel guests at our accomodation site. We invite you to arrive with a flexible, relaxed vibe and be open-minded to the experience you will have. If you are interested in specific family friendly experiences, please chat with us. We may have something planned in the pipeline for you.

+ I can only stay for 5 nights, can I get a discount?

Yes, we can adjust your rate if you are arriving a day later or leaving a day early.

+ Can I add an extra night to my stay?

Sure can. When you book, you’ll have the option to add an extra night to the end of your stay. (You can also add on extra surf and yoga lessons). The extra night includes accommodation and breakfast only. You will be responsible for making your own way back to Panama City. We will provide you with direction for this.

+ How do I add my non-surfing & yoga partner to my stay?

Reserve a single private room for 1 person. At check out, you will have the option to add a non-surfing & yoga partner to you stay, who will be sharing your room.

+ Can I come for a different week than what you have listed?

Probably. Please chat with us on your ideal dates. For our signature Waluaa Surf & Yoga Retreat we carefully select the weeks we offer this experience for ideal surf conditions for beginners. This program is not offered every week of the year. We also avoid national holidays such as Carnival and Easter when our beaches are more crowded. Let us know your ideal dates and we can check on the surf conditions and let you know!

+ I’ve taken some surf classes before so I’m not a complete beginner, is this experience right for me?

Absolutely. Whilst most of our guests are complete beginners, we do have guests who have taken classes before and don’t need to start from the beginning. You would be paired with no more than 1 or 2 other guests at a similar level to you with your personalized coaching and accelerated learning. We coach guests from complete beginner to intermediate level surfing.

+ I'm an intermediate surfer, are the going to be waves for my level?

We have 3 surf breaks in Santa Catalina, that give us options for beginner/intermediate level waves all year round. Playa Estero is our main beach break offering multiple peaks, suitable for complete beginner to intermediate. When the swell is up and Playa Estero gets too heavy, we head to Town beach. For intermediate surfers, if Playa Estero is too flat we offer surf coaching at The Point. For beginner/intermediate surfers there are always waves in Santa Catalina.

+ Is there WIFI?

Yes, we have complimentary broadband WIFI throughout the property.

+ Can you tell me about your location and how far it is to the beach & town?

Accommodation and meals for our Waluaa Surf & Yoga Retreats are at a classic surf hotel located oceanfront of the world famous point break, La Punta, Santa Catalina. This incredible location is locally owned and has been home to our retreats and loved by our guests since since 2015.

We are a 12min walk to the town center for shops, cafes and dive centers. A 7min walk to Playa Estero which is our main beach for surfing and swimming.

From the restaurant social area and infinity pool, enjoy the most spectacular view of surfers at "La Punta” (The Point). Take out a SUP, kayak, swim or surf at high tide, and enjoy magical sunset drinks by the pool. Flow in our open air yoga studio with stunning ocean views. Relax in a hammock with a chilled coconut and good book, or grab a bike. and explore our charming local village and stunning beaches.

Weather

+ What is the weather like?

Santa Catalina enjoys warm tropical weather all year round, divided by the wet and dry seasons. The dry season is Panama’s summer and runs from December through April. The wet season runs from May to November. During these months we’ll have some rain throughout the week, usually in the afternoons.

+ I’m nervous about coming during the rainy season, will it ruin my vacation?

Absolutely not! It rarely rains all day. The mornings are usually dry so we plan our surf lessons at this time. When the afternoon rain comes, take advantage of this downtime by taking a siesta, reading, getting a massage, or relaxing in general. After all, you're on vacation and need time to recharge. Most important - you can’t control the weather, so you’ll need to stay flexible. Wet season or dry season, rain or shine, your experience in Santa Catalina is going to be incredible. Don't let the rain dampen your adventures.

If a storm prevents us from carrying out an in-water surf lesson, we’ll substitute with video feedback sessions and surf theory, if the in-water surf lesson cannot be postponed.

Meals

+ What will meals be like?

You will tell us ahead of time your dietary requirements or any food restrictions or allergies. We then plan all your delicious and healthy meals for you.

Lunches and dinners are primarily seafood given the abundance of fresh local organic seafood available, brought in daily by the local fisherman - including red snapper, sea bass, tuna, mahi mahi, lobster, clams and shrimp, all served up by our local chefs in their own unique and flavorsome way.

Meals are served with a variety of healthy sides including rice, plantains, yucca, various salads and soups, quinoa, beans, and fruit.

A delicious variety of vegetarian, vegan, dairy-free and gluten-free meal plans are readily available. Actually our lunches tend to be vegan and Gluten free most days. Meats and chicken are also available on request.

Breakfasts include a mix of local fresh fruit salads, eggs, beans, corn tortilla, yogurt, granola, pancakes, whole wheat toast, tea, coffee, juices and fruit smoothies. With natural fruit smoothies and locally sourced coffee from Boquette served every morning.

Included with your daily breakfast is fresh local coffee from Boquette and a fruit smoothie. Included with each evening meal is a glass of house wine, local beer or soda.

Cocktails, beers, wines, spirits, sodas, fresh juices and smoothies and dessert are available for purchase at our oceanfront bar.

In adherence to new health & safety protocols, all meals will be served individually, versus family style.

+ Do you accommodate dietary restrictions?

Yes. Just let us know when you are booking with us if you have any food allergies or dietary preferences so that we can prepare your meal plan for the week accordingly.

+ I'm Vegan, what can I expect for my meals?

Well, you came to the right place! Whilst most of Panama serves rice and beans for a vegan menu, we've developed our own vegan offering packed with plant based protein, essential after a big surf session! Here's a small taste of what to expect: Breakfasts include tofu scramble, tofu rancheros, vegan pancakes, coconut milk oatmeal, tropical fruits and granola, black beans, avocado, tomatoe on toast. Lunches/Dinners: Coconut milk vegetable curry with chickpeas, black bean and quinoa burger, lentil and veggie soup with plantains, sweet plantain tacos with all the fillings!

Medical

+ Where is the nearest medical facility?

We have a 24 hour ambulance service in Santa Catalina for medical emergencies. They can be reached by dialing 911. From there, the ambulance would transfer to Sona Hospital if further care is necessary which is 1 hour away. There is also a medical facility in Tigre de los Amarillos, 25 minutes away. It is open 8am - 3pm Monday to Saturday. We also have a pharmacy in Santa Catalina.

Packing Info

+ What should I pack?

Suggested Pack List:

  • Tight fitting swimwear for surf lessons, **we have long sleeved rashguards for you for sun and rash protection which are laundered between every use, for your safety & hygiene. **
  • Plenty of comfortable yoga gear. We have Manduka PRO mats and props ready for you. **You will be provided with your own sanitized yoga mat which you will keep throughout your stay. **
  • Lots of sunscreen, sun hat, sunglasses, bug spray
  • Towels are optional - we have beach/pool towels and bath towels for your stay
  • Casual clothes for dining
  • Rubber soled sandals or flip flops
  • Closed toe shoes and long pants for horse-back riding or hiking
  • Water bottle so you can refill on the go
  • Flash light or your cell phone light for walking around the village in the evening
  • Dry bag if you would like to go to Coiba National Park for an amazing day trip of island hopping, diving or snorkeling
  • Light rain jacket and sweater if you are staying with us during the rainy season
  • A copy of your travel insurance details
  • Pack the items you can't live without in your carry one. E.g. contact lenses, medicines. Delayed baggage can happen and you don't want late luggage to spoil your trip!
  • Don't forget your PASSPORT and remenber to check that you have 6 months minimum validity on your passport in order to travel.

**Travel Tip: **If you’ve ever wanted to travel light and be with a carry-on only, this is the trip! You’ll need much less than you pack, trust us. This is is simple living at it’s best.

+ Do I need to bring toiletries?

We supply all the shampoo, conditioner and body wash that you’ll need for your stay. Bring anything else you’ll need for your personal care and comfort, and if travelling with a carry-on bag remember to check with your airline for the size restrictions on your toiletry items. Our on-site surf shop sells amazing surf zinc and sunscreen and you can also buy insect repellent in town, if you don’t want to travel with these items.

+ What is the currency in Panama?

The currency in Panama is the Panamanian Balboa. However Panama is a dollarized economy which means the US dollar is accepted everywhere. Sometimes you'll receive coins as change in the local currency. This is the same value as the US Dollar.

+ What type of electrical outlets are used in Panama?

All electrical outlets are the same as those used in the U.S. 110Volts.

+ Are there ATMs in Santa Catalina?

Yes, we have 1 ATM in Santa Catalina. Though, as a rural area it is not re-filled frequentlty so please still brinng cash with you in case!

Travel

+ What should I expect traveling into and around Panama during the 'new normal'?

**Please review the following link from Visit Panama with helpful information on what to expect and what to prepare for your arrival into and travel around Panama. **

+ Do I need a visa for traveling to Panama?

Most countries do not require a tourist visa for Panama; however, do check with your local embassy. Most tourists can travel in Panama for up to 6 months.

+ Do I need travel insurance?

We highly recommend purchasing travel insurance to cover against any unexpected travel expenses, delays, etcs that may occur before, during or after your trip, as well as medical coverage.

+ What airport should I arrive into?

Our closest International airport is Panama City Tocumen International Airport (PTY). If you are coming from the US, Copa Airlines (Panama’s National Airline) and United have direct flights from NY and LA, starting as little as $355 return. We love Copa Airlines as the service on board is always great, and it includes a hot meal with beverages and onboard entertainment. From Europe, Lufthansa fly’s direct from Frankfurt, KLM direct from Amsterdam.

+ What’s the best way to get from the airport into Panama City?

Taxis are easy, safe and abundant. There is an authorized taxi stand outside the main exit of the airport. If traveling alone, expect to pay up to $35 to Casco Viejo. You can also agree to wait for other passengers and split the fare to make it cheaper. The drive into town is about 30 min, give or take some traffic. Uber is also available in Panama. The rates are the same if not lower than taxis. You can also pay a small surplus and select an English-speaking driver.

+ How do the optional transfers to and from Panama City work? What time will I be picked up and dropped off in Panama City?

We can pick you up in our private shuttle at Panama City Tocumen International Airport (PTY) at 8am on your retreat start date or at 9am in front of the Central Hotel in Casco Viejo. We’ll have you back in Panama City around 3pm on your last day. We can return you to the airport if you have an evening flight home or to your hotel in Panama City. This is a private group shuttle we arrange for all guests joining each of our week’s retreats. The cost is $100pp each way.

+ What if I can’t make the transfer times, how do I get to/from Waluaa and Panama City?

No worries, we’ll help make getting here easy for you. Here are 3 options for you:

  1. We can book you a private driver to pick you up from anywhere, anytime in Panama City or the airport. If you are traveling alone or with a buddy, allow $250 one way for a private driver and sedan vehicle. So if there are 2 of you, that's $125 each one way.
  2. Rent a car and drive here! The property has free on-site parking.
  3. Take public transport - it's safe, easy, comfortable and cost effective. Here’s what you need to do:
    • Panama City to Santa Catalina: Take an uber or taxi to Albrook Bus Terminal. Locate the bus window for Sona. You can buy a ticket to Sona at the window or pay on the bus if you are running late. The cost is $10, cash only. Prep like you would for a flight. Sweater for the AC, water, snacks, entertainment. It's about a 5 hour ride. Plus the bus stops half way for about 20min and everyone gets off to use the restroom, stretch their legs, buy some snacks. The seats recline 100 times better than any coach/economy international flight, it’s super comfy and safe to travel. When you get to Sona, take a yellow taxi to Santa Catalina. It's 75min and costs $45. OR you can take the local bus from Sona to Santa Catalina, it takes about 2 hours and costs around $4.50. The bus drops you right in front of our accommodations. Here are the bus times for Panama City to Sona: 6:45 am / 8:20 am / 10:20 am / 12:30 pm / 2:20 pm / 4:20 pm.
    • Santa Catalina to Panama City: You can take the public bus right out front of retreat property, costs $4.5 and takes around 2 hours. OR we can book you a taxi to take you to Sona bus station. Cost is $45. 75min. Take the Panama City bus back to Albrook Bus Terminal. You will pay for your ticket on the bus. Approx $10, cash only. The drive is approx 5 hours. Once at Albrook Bus Terminal take a yellow taxi to wherever you need to go! Here are the bus times for Sona to Panama: 8:30 am / 10:30 am / 1:30 pm / 3:30 pm.

+ I’m traveling to Boquete/Bocas after my retreat, how do I get there?

Check out Hello Travel Panama. They offer a reliable and cost effective shuttle service.

+ Do you have any recommendations for tour guides in Panama City?

Yes. Contact our friends at Pineapple Shuttle for guided tours of the sites to see in Panama City - the Panama Canal, Ancon Hill hike, Metropolitan Park, Amador Causeway, Cinta Costera, and/or walk through Casco Viejo.

+ How much do you tip in Panama?

Around Panama 10% is the norm for restaurants, hotels and bars. You don’t need to tip taxi drivers but be sure to agree your price with the driver up front.

For your retreat stay with us, you do not need to tip as you go. For anyone who would like to offer a gratuity for the instructors, hotel, restaurant, and activities staff, we will kindly accept any gratuities at the end of your stay which will be divided up amongst all staff. A gratuity of 5-10% of your stay is greatly appreciated.

+ Where should I stay in Panama City?

Our favorite place to stay in Panama City is Casco Viejo. A beautiful old historic town that truly comes alive at night and filled with amazing cafes, restaurants, bars, museums, artisanal stores and a market. You’ll have plenty of accommodation options here to choose from, ranging from Hostels to Boutique Hotels.

Casco Viejo area: $ - $$$

  • Central Hotel
  • American Trade Hotel
  • Hyatt La Compañia
  • Las Clementinas
  • Hotel Casa Panama
  • Magnolia Inn
  • Selina - Note, this is a social hostel/hotel. If you need a good night's sleep, book elswhere.

*Check out Airbnb for some great apartments

City Center: $ - $$$

  • W Hotel
  • JW Mariott
  • Global Hotel
  • The Executive Hotel
  • Sortis
  • The Bristol Hotel
  • Le Meridian
  • Trypp Wyndham Panama Centro
  • Panama Zen Best Western Hotel
  • Riande Urban Hotel
  • Saba Hotel

Airport hotels: $$

  • Riande Aeropuerto Hotel
  • Crown Plaza

*Both have a 24hr complimentary airport shuttle

Other Useful Things to Know

+ Any other helpful tips?

Cash is preferred for any extra activities you would like to do. Credit Card is also accepted.

Coiba National Park - Snorkeling or Diving Adventure: 8 hrs: Snorkeling $130, Diving $160-$190

Massage: 1 hr: $80 - $90pp

Horseback Riding: 1 hr: $40pp

Guided Nature Hikes: 1 - 2 hrs: $25pp

For any additional drinks or food you would like, beyond what is served during our meal service, just order at the bar. You can pay as you go or close out by credit card or cash at the end of your stay.

Whilst walking around town, feel free to say 'Buenos'  passers by. As we are in a rural village, please be mindful when coming back from the beach and remember to dress.

At our Surf & Yoga Camp we have laundry facilities available. $7 per load for wash and dry, with cash payment at reception. 

The tap water in all our camp and retreat properties hotel is safe and delicious to drink.

BPA-free shampoo, conditioner and body wash is complimentary at every property, along with high-speed internet.

In town we have 2 small local stores, 3 cafe's, a cash machine, a fruit and veggie store and a pharmacy. It's an easy 10min walk to town from our Surf & Yoga Camp and Retreat. Town center and our surf beaches is a 20min drive from our Luxe Yoga Retreat.

Staff gratuities are not expected, but well appreciated by the team! If you enjoyed your experience you are welcome to leave a gratuity for the staff at the end of your stay. Thank you!